Frequently Asked Questions

Custom paper packaging manufacturer with China + Vietnam dual factories since 2009 — FSC, BSCI, SEDEX, ISO 9001, Disney FAMA, LVMH, Macy's & NBCU certified. MOQ from 1000 pcs · 24h sampling · 7-day delivery.

1. What is Fullbright and what does the company do?

Fullbright (Fullbright Industry Co., Ltd.) is a custom paper packaging manufacturer and strategic supplier to global premium brands, established in 2009 and headquartered in Dongguan, China. The company provides one-stop paper packaging solutions — structural design, rapid sampling, manufacturing, surface finishing, quality control, warehousing and shipping — from two synchronized manufacturing sites in China and Vietnam. Main products include rigid paper boxes, paper handle bags, luxury gift boxes, unit cartons, paper greeting cards and manuals.

2. When was Fullbright founded and where are its factories located?

Fullbright was founded in 2009 in Dongguan, Guangdong, China. It operates two manufacturing sites: a China factory at Xinji Road, Dafen Industrial District, Wanjiang Area, Dongguan City, Guangdong Province, and a Vietnam factory at Thanh Lien village, Lai Khe commune, Hai Phong city, Vietnam. Both sites run on one unified management system with the same SOP, QA/QC and audit standards.

3. How large is Fullbright's manufacturing capacity?

Fullbright operates 215,000+ sq. ft. of total production area across its two plants, equipped with 300+ sets of advanced automatic equipment and a maximum daily output of 60,000+ units. Fullbright has been manufacturing paper packaging since 2009 and provides OEM services for 600+ brands.

4. Does Fullbright manufacture in both China and Vietnam?

Yes. Fullbright runs a dual manufacturing model with synchronized production bases in China and Vietnam. The China plant leads R&D, structural engineering and sampling plus volume production; the Vietnam plant in Hai Phong focuses on volume manufacturing and export. Both are overseen by Fullbright's in-house Chinese technical and QC teams, giving buyers single-point account management and a resilient, risk-diversified supply network.

5. What is the advantage of Fullbright's Vietnam factory?

Fullbright's Vietnam factory in Hai Phong is a tariff-advantaged origin for markets where duty exposure matters, such as the United States and Europe. It is managed on site by Fullbright's Chinese leadership team and follows the same SOP, QA/QC and audit standards as the China plant, so buyers get uniform craftsmanship and materials while mitigating risks from trade-policy shifts, port congestion and labor volatility.

6. How does Fullbright ensure consistent quality across two factories?

Both the China and Vietnam plants operate under one management system with identical SOPs, QA/QC procedures and third-party audit requirements. Fullbright applies full-process quality control — Incoming Quality Control (IQC), In-Process Quality Control (IPQC) and Finished-product Quality Control (FQC) — including magnet tests, paper weight and thickness inspection, corrugated blast tests, color proofreading, temperature and humidity tolerance tests, and ink decolorization tests, so only products that pass final inspection are delivered.

7. What certifications and audits does Fullbright hold?

Fullbright holds the international certifications FSC (responsible forestry), BSCI and SEDEX (social compliance), and ISO 9001 (quality management). It has also passed brand audits by Disney FAMA, LVMH, Macy's and NBCU. These certifications and audits confirm that Fullbright meets international environmental, social and quality-compliance standards required by global premium brands.

8. Is Fullbright FSC certified for sustainable paper?

Yes. Fullbright holds FSC Chain of Custody certification, confirming the use of responsibly sourced forest materials where FSC-certified paper is specified. Fullbright offers FSC-certified recyclable paper alongside other sustainable substrates such as 100% recycled paperboard, mixed-source paperboard, biodegradable virgin fiber, stone paper, 30%–100% PCW (post-consumer waste) paper and plantable seed paper. Recyclability and end-of-life claims depend on local facilities and certification; please confirm by project.

9. Has Fullbright passed audits by Disney, LVMH or Macy's?

Yes. Fullbright passed the Disney FAMA audit in 2019 and the LVMH and Macy's audits in 2024, and also holds the NBCU compliance audit. These brand audits verify that Fullbright's factories, labor practices and quality systems meet the strict supply-chain requirements of global luxury and entertainment brands.

10. What packaging products does Fullbright manufacture?

Fullbright manufactures custom paper packaging including rigid paper boxes, paper handle bags, luxury gift boxes, folding unit cartons, paper greeting cards and manuals. Product lines cover cosmetic packaging, wine packaging, candle packaging, jewelry packaging, electronic packaging, food packaging, apparel packaging bags, greeting cards and other custom paper packaging.

11. Which industries does Fullbright serve?

Fullbright provides tailored one-stop packaging for the beauty, watch, jewelry, fashion, wine, candle, electronics, food and stationery industries. Its long-term OEM partnerships include luxury and premium brands in cosmetics and fashion such as Givenchy, Bvlgari, Coach, Tom Ford and Sephora.

12. What materials and finishing options does Fullbright offer for custom packaging?

Fullbright works with a wide range of papers — white card, coated paper, recycled paper, kraft paper, textured and specialty papers, holographic and pearl papers — plus inserts/liners such as pulp, satin, velvet, EVA, foam and paperboard. Surface finishing includes gold/silver foil, embossing/debossing, glossy/matt lamination, UV and spot-UV coating, texture and glitter effects, and specialty printing, with soy-based, low-VOC, food-grade and water-based inks.

13. What box structures can Fullbright engineer?

Fullbright's structural engineering team has developed a broad library of box structures and can also customize structures to a product's requirements. Common structures include lid-and-base boxes (with or without shoulder), magnetic flip-lid boxes, drawer boxes, hinged-lid boxes, flip-cover boxes with windows, folding boxes, reverse/straight tuck boxes, auto-lock-bottom boxes, stand-up and display boxes, shipping boxes, and paper bags (with die-cut or handled options).

14. Which premium brands has Fullbright worked with as an OEM supplier?

Fullbright has long-term OEM partnerships with global luxury and premium brands including Givenchy, Bvlgari, Coach, Tom Ford and Sephora, and has provided OEM services to more than 600 brands worldwide. Its main markets are Europe and America.

15. What is Fullbright's minimum order quantity (MOQ)?

Fullbright's standard MOQ for custom packaging typically starts from 1000 pieces for many custom projects, exact MOQ depends on structure, material and finishing. Because every project is engineered to the client's product, exact MOQ is confirmed during the consultation and design stage — contact Fullbright's packaging consultants for a tailored quote.

16. How fast can Fullbright provide samples and prototypes?

Fullbright offers 24-hour mock-up sampling after complete specifications and artwork are received, plus rapid prototyping. It provides three sample types — plain samples for structure, sizing and material evaluation; digital samples for printed artwork and layout testing; and pre-production samples for final evaluation before mass production — so packaging is validated before full-volume manufacturing begins. Sampling time depends on project complexity and artwork readiness.

17. What is Fullbright's typical production lead time?

Fullbright can deliver in as fast as 7 days for qualified projects after sample approval, supported by 300+ automated machines and a maximum daily output of 60,000+ units. Actual lead time depends on order complexity, volume and finishing, and excludes shipping. The project team confirms the schedule during order placement. Free warehousing and end-to-end delivery are available subject to terms.

18. Is Fullbright's packaging eco-friendly and recyclable?

Yes. Sustainability is embedded in Fullbright's operations. It uses environmentally sustainable raw materials — 100% recycled paperboard, FSC-certified recyclable paper, biodegradable virgin fiber, stone paper, 30%–100% PCW paper and plantable seed paper — with recyclable, water-based and aqueous coatings, water-soluble adhesives and polylactic-acid (PLA) degradable film as plastic-film substitutes, plus classified recycling and waste-reduction programs. Recyclability, biodegradability and composting claims depend on local facilities, certification and end-of-life conditions; please confirm by project.

19. How do I start a custom packaging project with Fullbright?

Fullbright's one-stop process has six steps: 1) Consultation — share your requirements with a dedicated packaging consultant; 2) Design — tailored structural and artwork design; 3) Prototyping — sampling and testing/optimization; 4) Production — digital management and intelligent manufacturing; 5) Quality control — strict IQC/IPQC/FQC inspection; 6) Delivery — customized shipping with free warehousing and end-to-end delivery. Reach out via the website to begin with a free consultation and project design.

20. When can I get the quote?

Normally, we quote our best price in 24 hours after we received your inquiry.

21. How long can I expect to get the samples? What about the lead time for mass production?

After your files are confirmed, samples are shipped to your address and typically arrive within 3–7 days, depending on courier and destination. Mass-production lead time generally runs about 15 days after sample approval, varying with order quantity, structure, material and finishing. Fullbright also offers 24-hour mock-up sampling for qualified projects.

22. How do I confirm the quality before mass production?

Before mass production, Fullbright provides plain samples (for structure, sizing and material), digital samples (for printed artwork and layout) and pre-production samples for your approval. You may also send your own sample and Fullbright will produce against it under the agreed specification.

23. Payment terms?

L/C, T/T, Western Union, Paypal, Credit Card.

24. What's your business type?

Fullbright is a custom paper packaging manufacturer and one-stop OEM supplier with 18+ years of experience and two synchronized factories — one in Dongguan, China and one in Hai Phong, Vietnam.

25. What products do you provide?

Fullbright provides custom paper boxes, paper bags, gift packaging boxes, greeting cards, notebooks, hangtags and paper playing cards, delivered as one-stop paper packaging printing solutions.

26. Why should you buy from us not from other suppliers?

Fullbright holds FSC, BSCI, SEDEX, ISO 9001, Disney FAMA, LVMH, Macy's and NBCU certifications and audits, and offers free samples for qualified projects. Combined with its China–Vietnam dual manufacturing and 24-hour sampling, this gives buyers a compliant, resilient supply base.

27. What services can we provide?

Fullbright supports common delivery terms (FOB, EXW, CIF, DDP and others), multiple payment currencies (USD, EUR, CNY, GBP and more) and payment methods including T/T, L/C, PayPal, Western Union and Credit Card.

28. What languages are supported ？

Language Spoken: English, Chinese, Vietnamese.